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Viewing and searching your call history

The Calls page shows the overview of all your phone calls within your workspace. For each call you see who called, when, how long it lasted and what the status was. For calls with an AI summary, you can also find and share that. You use this page to quickly look up a specific call or to export an overview of calls.

Step-by-step​

  1. Open the page. Click Calls in the left-hand menu, then See all recent calls. The page shows the title Call history.

  2. Search for a call. Type a name, number or a word from the summary in the search field. The list filters instantly.

  3. Filter the results. Use the filters above the table:

    • All directions: choose between incoming and outgoing calls.
    • Last 30 days: choose the period you want to search in.
    • All teammates: show only calls from one team member.
    • Summaries: filter on calls with or without an AI summary.

  4. Read the data in the table. The columns are:

    • Dir
    • From: the number or name of the caller.
    • To: the number or name of the recipient.
    • Time: when the call took place.
    • Duration: the length of the call.
    • Status: the result of the call.

  5. Page through the results. At the bottom of the table you'll see the number of calls, for example Showing 1–2 of 2 calls. Use the arrows to go to the next or previous page.

  6. Export the history. Click Export to download the (filtered) calls.

  7. Start a new call. Click New call to place a call from this page, or use the Call button in the top right.

No results showing?​

If the message No calls match these filters appears, that doesn't mean there are no calls at all. It means no call matches the current combination of search term and filters. Check the following:

  • Is the period set to Last 30 days? Older calls won't be shown then.
  • Are All directions and All teammates set?
  • Is the Summaries filter set to any?
  • Is the search term