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How to Change a User’s Caller ID

How to Change a User’s Caller ID in the Dashboard​

1. Open the Users page in your dashboard 0:00

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  • Go to your dashboard.

  • In the left-hand menu, click Users.

  • You’ll see a list of all users, including their current Caller ID in the table.

2. Select the user you want to edit 0:22

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  • Find the user whose Caller ID you want to change.

  • Click the pencil/edit icon for that user.

  • This opens the user’s settings, including the Caller ID field.

3. Change and save the Caller ID 0:30

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  • In the Caller ID field, open the dropdown menu.

  • Choose the new phone number you want to use.

  • Click Save to apply the change.

  • The user will now have the updated Caller ID.

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