Yealink - Reset w60

Dear,

Below I provide you with the complete procedure to reset and pair your device,

so that the data is retrieved correctly:

From the base station

1. Disconnect the power by removing the plug from the base

2. Wait about 15 seconds

3. While still unplugged, press and hold the 'Connect' button.
   

4. With the button still pressed, plug it back in.

5. Wait until the 3 lights on the base are solid green, then release the button.

6. Wait about 5 minutes while the base performs its reset.

7. Restart the base again by unplugging it for about 15 seconds and then plugging it back in.

After this reset procedure, the system will retrieve the data, this takes another +/- 5 minutes.

You can then pair the handset by taking the following actions:

1. Press the Connect button on the base until the top of the 3 lights starts flashing green.
   

2. There should be a message on the handset similar to "Unregistered!".
   Press the button at the bottom left of the screen labeled Reg. 
   

3. The handset will now attempt to connect automatically. 

4. If the handset is registered, the following message will appear: 

5. after this your device should be ready for use.

Issues?

If you still encounter problems or have questions, you can always contact us